The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. 3200 A free inside look at company reviews and salaries posted anonymously by employees. I have been struggling to get this from REE and Sandos only to be told that I have to pay the remainder of the downpayment to get registered with REE. Royal Elite Vacation Club. Sincerely, But the good news is that they are avoidable. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. Timeshare scams are increasingly common in the industry. Suggested companies are based on peoples browsing tendencies. Finance Department http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband & I were scammed by these crooks . customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com 3 Royal Elite Vacation Club reviews. Thereby we want to the lobby and the manager told us we can get one in 30 minutes. Anyone can write a Trustpilot review. All rights reserved. Sofia Rovira and Eduardo Achaval were a pleasure to work with and did a fantastic job making us feel welcome! When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Tel: [protected] Ext 3200 When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. Anyone can write a Trustpilot review. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the variety of services exceed everyone of your expectations. Salesperson offers extra weeks to clients for rental purposes. The Royal Elite Vacation Club and Sandos Hotels & Resorts feel that it is our duty to inform our members of these dubious companies and recommend that you contact the Royal Elite Customer Service Department in the event of being contacted by an unfamiliar company. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I iwll fight this to the end and let you know ho wit goes from here on in. The benefits of Royal Elite Vacation Club membership are seemingly endless. All rights reserved. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. If you have any other questions about timeshare cancellation in general, feel free to get in touch. from Mexico: (984) 873 4493, Telephone No. She is great!I would never recommend neither come back to this hotel. A lot of fun! Verification can help ensure real people write reviews about real companies. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. The complaints are. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. We purchased a Royal EliteMembership Vacation Package. * From Mexico: [protected] Hi, Royal Elite never respond to their clients emails or phone calls. We were convinced, or more like coerced, into making the purchase. The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. Verification can help ensure real people write reviews about real companies. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Booking your vacation with Royal Elite Vacation Club has never been easier, our App allows you to get in contact with a reservation agent with just the touch of a button. We are very happy to know that we managed to exceed your overall expectations in such a way that you plan to visit us again. Timeshare owners are not told that they have 5 business days to cancel the contract with no penalization. A free inside look at company reviews and salaries posted anonymously by employees. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Claim your profile to access Trustpilots free business tools and connect with customers. Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. Every number and email address they provide to you after purchasing something is fake. We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. Dear Royal Elite Vacation Club Members, The beaches are clean and beautiful, you definitely get a relaxing vibe with excitement. As far as working through customer service goes, we did see that a customer service representative posted on ComplaintsBoard so that people seeking refunds and to exit their timeshares could get in touch more easily. Be aware!!! Dear jholthaus,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Royal Elite Members, It has been a few weeks and still no refund. * E-mail Address: reservas@royalelite.com Not a lot of options, food is just okay, and takes a long time to be delivered. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. * From everywhere: [protected] Ext. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. If not, dont sign the contract only to bad mouth the vacation club later on. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Your e-mail and phone number will not be public. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. * E-mail address: finanzas@royalelite.com I have been in touch with people there and they say they are working the process but it takes time. Again, this address is in fact a HOTMAIL account, not a Royal Elite account. Reservations Department Claim your profile to access Trustpilots free business tools and connect with customers. 3 Royal Elite Vacation Club reviews. None of it is true. Be very careful when dealing with this company! All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. I cannot believe we have been taken for such a ride! As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. * E-mail Address: customerservice@royalelite.com Royal Elite Vacation Club | 240 followers on LinkedIn. 4248 / 4278 Companies can ask for reviews via automatic invitations. So I beg you, put you back in touch with Customer Service Agent to complete the process. Royal Elite Vacation Club | Playa del Carmen. Sincerely, No matter how good a reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name. Contact Mexican Timeshare Solutions for a free consultation and free advice on how we can help you to resolve your timeshare complaint. Just email or call within 5 business days and we will give you a full refund, no problem. This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. Put in writing you want your contract canceled and it is canceled. It was a handicap room with two beds.First, by phone, they told us they didn't have anther one. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: If you have any other questions about timeshare cancellation in general, feel free to get in touch. So we can pay extra weeks to get the room we thought we were buying, or we can use the "superior" room (if they can accomodate us at all). * From Mexico: [protected] Has this happened to anyone else? customerservice1@royalelite.com Always contact your resort or timeshare developer first before contacting a timeshare exit company. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elite's salespeople promise all sorts of services and amenities. Quality Control Department? They also work with Monterrey Financial, which is the resort collection. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. do a google research on Royal Elite. They convince you to try it out. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. We waited 1:30hs and when we arrived to the room it wasn't yet clean up. When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. You are never out of touch. Since we are all so busy back home we agree that planned future visits to Sandos Playacar are a must! See what the Royal Elite benefits are. Mexican Timeshare Solutions is a legitimate company that assists timeshare owners who feel they were scammed by fraudulent salespeople, like the Royal Elites salesperson. Mexican law is clear. Its advertisements are also false. Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. Royal Elite has the worst customer service ever known. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. We look forward to your next visit to our hotel. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! Royal Elite is one of the worst timeshare companies in Mexico, it is one of the companies that try to high pressure you into buying a membership. Can You Get Out of Manhattan Club Timeshare? Sandos_Playacar, Director Comercial at Sandos Playacar, responded to this review. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. Earn 5X points from IHG with Platinum Elite Status a stain of BlueBird Alternative to. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. Raising 78 million, the July auction over Royal Elite in October 2009 that are using this website. -our experience at the front desk during our stay was painful and irritating at best, the front desk folks are unwilling to answer any questions effectively, this statement was even agreed by Richard Quinones and salesmen, they were innumerable complaints from members at the resort and the front desk personnel refused to handle issues properly because all members were complaining about getting different rooms to what they were promised and sold by the salespeople. The federal trust on you sell or save, royal elite vacation club complaints made two new low up all the existing royal. My name is Diana Davila, Customer Service Manager of Royal Elite Sandos Hotels. Sandos_Playacar, Director General at Sandos Playacar, responded to this review. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com Royal Elite Rental - ROYAL ELITE RENTAL YOUR SOURCE FOR THE BEST VACATIONS AT SANDOS We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. Privacy policies | Disclaimer | Espaol. Indulge in a massage, a body wrap, and reflexology at the onsite spa. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo (ACLUVAQ). Don't be stupid as we were. Beware! from Mexico: (984) 873 4493, Telephone No. from Canada and USA: 844 992 8339, Telephone No. They offer you a membership in the understood that they will sell your old timeshare and by doing this you are going to be able to keep your Royal Elite timeshare with the money they provide from your old timeshare. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Mexican law is clear. Royal Elite Vacation Club also opens the door for members to take advantage of a network of more than 6,000 exclusive tourist destinations worldwide through our RCI aliance. from any other country: +52 (984) 873 4493, Telephone No. Review tags are currently only available for English language reviews. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Why give them any money when there are so many other nice resorts. * From everywhere: [protected] Ext.3240 What I liked about the resort is its kid friendly, or adult fun. They are so friendly and helpful! Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Instead we changed to another hotel at the third day since it was unbearable. If you are not happy, you can cancel. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. Some have exit programs of their own that can assist you with a timeshare cancellation. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. Nothing about the membership that was represented to us has been true. Well be able to verify whether or not the party you listed has a partnership with us. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Submit a complaint and get your issue resolved. -we were not told we had 5 business days to cancel the contract with no penalization When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan You can learn more about why escrow is important here. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. 4248 / 4278 www.sandos.com. Can You Get Out of a Wyndham / WorldMark / Shell Timeshare? Royal Elite Vacation Club is a professional and ethical vacation rental development. The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. You can call us at833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started. Here are the benefits ans perks when you book with us. Which Is The Best For Your Pocket. Lloydshare Ltd: A Real Annuity Program or Another Timeshare Scam, the Jury is Still Out! If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. Customer Service Manager We knew the sales person was most likely misrepresenting information. 4248 / 4278 There is NO way to get into contact with these cowards after they completely RIP you off. from Argentina +54 800 345 8114, Telephone No. When we got home we decided that we would not be able to utilize the membership as we only travel approximately every five years. Customer Service Department There are 3 pet friendly vacation rentals in Roth, Bavaria, DE 91154. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. If you have dealt with similar issues to these after purchasing a Royal Elite Vacation Club membership, you do have options. She also said the All Inclusive fee could not ever go over $100/day/person. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. Great work environment, decent pay. A free inside look at company reviews and salaries posted anonymously by employees. Royal Elite Vacation Club - Vacation Rental Site Review. We brought a 10 year membership from Royal Elite. All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. You can call us at. * From everywhere: [protected] Ext. The mission of the vacation club is to inspire travel and encourage members to build family based memories through vacation experiences that will last a lifetime. > Get Rid of a Timeshare Without Ruining Credit, > Timeshare Cancellation After Rescission Period, > Walking Away From Timeshare Maintenance Fees, > Get Rid of Interval International Timeshare, > Get Rid of Timeshare Inherited from Parents, > Get Rid of Kings Creek Plantation Timeshare, > Legitimate Companies that Buy Timeshares, > What is the Average Cost to Get Out of a timeshare, > Cancel Royal Holiday Club Timeshare/Vacation Club, > Resolution Timeshare Cancellation Review. Put in writing you want your contract canceled and it is canceled. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. from Canada and USA: 844 992 8339, Telephone No. They convince you to try it out. Resort Condominiums Internationalis one of the largest exchange companies in the market and can be used by our members through their points system. This is an organization dedicated in its totality to the regulation of all the Vacation Clubs of the region with the sole purpose of ensuring the satisfaction of all consumers through responsible, professional business practices and above all things, attached to statutes. Well, that is what the scam is. Well, that is what the scam is. We were promised all sorts of services and amenities. All rights reserved. Find out more about the Riviera Mayas best all inclusive resort by clicking the link below. Your e-mail and phone number will not be public. We also ensure all reviews are published without moderation. Any advise? In the meanwhile we took lunch in the buffet and the food was as the one offer in all you can eat, really low quality. We took a shower and the whole toilet was flooded!! So, we had to wait until 19hs to have our room which wasn't sooooo clean neither new. * From everywhere: [protected] Ext.3240 However, since, No written confirmation that our contract was canceled.. If you are not happy, you can cancel. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. If you are not happy, you can cancel. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews.
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