}); At a recent Townhall we shared our long term strategy and the tools we're implementing to help us achieve our vision and objectives. .wsite-not-footer blockquote {font-family:"Georgia" !important;font-style:italic !important;} Staysure Travel Insurance Reviews | Read Customer Service - Trustpilot This employer has claimed their Employer Profile and is engaged in the Glassdoor community. _W.customerLocale = "en_GB"; .fancybox-title {} The call centre dont have enough medical knowledge to assist. Given their response to date, I am not at all optimistic that their response will be in the least bit helpful or demonstrate the slightest bit of humanity. 28703 San Sebastin de los Reyes Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. . We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. Staysure Travel Insurance Reviews | Read Customer Service Reviews of The HR Team. (function(){_W.setup_rpc({"url":"\/ajax\/api\/JsonRPC\/CustomerAccounts\/","actions":{"CustomerAccounts":[{"name":"login","len":2,"multiple":false,"standalone":false},{"name":"logout","len":0,"multiple":false,"standalone":false},{"name":"getSessionDetails","len":0,"multiple":false,"standalone":false},{"name":"getAccountDetails","len":0,"multiple":false,"standalone":false},{"name":"getOrders","len":0,"multiple":false,"standalone":false},{"name":"register","len":4,"multiple":false,"standalone":false},{"name":"emailExists","len":1,"multiple":false,"standalone":false},{"name":"passwordReset","len":1,"multiple":false,"standalone":false},{"name":"passwordUpdate","len":3,"multiple":false,"standalone":false},{"name":"validateSession","len":1,"multiple":false,"standalone":false}]},"namespace":"_W.CustomerAccounts.RPC"}); Warm regards,Vicki, Why not be upfront and tell people they can get it cheaper, no consideration on grades of cancers, I am low grade will take 10 to 20 years to affect me so why one size fits all, it is so wrong. Have a fantastic holiday. A lot of complaints of bullying from certain team managers, this has happened to myself & others yet nothing is ever done when raising the issue with senior managers & HR because of personal relationships. If you are travelling within this period, please let us know and we will mark your complaint as a priority to deal with urgently. I interviewed at Staysure (Northampton, England) in Apr 2022, Smooth and informative. Dear AlanThank you for your review.We do appreciate all comments regarding the functionality of our website as we continue to strive to make the customer journey as painless and straightforward as possible. You can see if your question is answered in our FAQs below or you can contact us today. The woman who answered my call was courteous, apologetic for an error that was not her fault (i.e. Outright being lied to didnt help either. .wsite-footer blockquote {} Didnt have to wait very long to be answered. Get in touch with us if youd like to make multiple changes to your policy. _W.setup_model_rpc({"rpc_namespace":"_W.CustomerAccounts.RPC","model_namespace":"_W.CustomerAccounts.BackboneModelData","collection_namespace":"_W.CustomerAccounts.BackboneCollectionData","bootstrap_namespace":"_W.CustomerAccounts.BackboneBootstrap","models":{"CustomerAccounts":{"_class":"CustomerAccounts.Model.CustomerAccounts","defaults":null,"validation":null,"types":null,"idAttribute":null,"keydefs":null}},"collections":{"CustomerAccounts":{"_class":"CustomerAccounts.Collection.CustomerAccounts"}},"bootstrap":[]}); Dear WAMM71,Thank you for your 5 star review. Glassdoor has 114 Staysure reviews submitted anonymously by Staysure employees. Verification can help ensure real people write reviews about real companies. .fancybox-title {} - Date of birth - Address If your quotes or policies are not showing in your account, get in touch with our Customer Service team who will be happy to help. Not a good experience. if(document.createEvent && document.addEventListener) { .galleryCaptionInnerText {} Also, for some of our insurers we may receive a profit share payment if they If you need to cancel your policy please click here. This place has lost all hope. staysure hung us out to dry. office: Av. We do recognise that our training is in depth to ensure our agents are well equipped to help our customers and that our customers know theyre getting the best service and are in good hands. - Sunday: 10am - 4pm. $(function() { Companies can ask for reviews via automatic invitations. See if we've answered your question in our Covid Help Centre . Have a fantastic holiday. policy. The policy was made clear and in a short time, queries on both sides being cleared up, we had a travel policy.Very soon after that our Certificate and policy were sent to us via email and we are all set. Thank you for posting your comments. They pick and choose who is significant to you when they pass away. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Even though you can earn a lot with the bonus, the bonus system is unfair. Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm Weve helped millions of people find a resolution. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Britannia House, Warm regards,Ross, Dear Caroline,Thank you for taking the time to leave your review. 24 hour Medical Emergency Support To ensure we are consistent in providing our customers with quality service, we may record your telephone call. Have a fantastic holiday. Staysure's procedure for obtaining a quote for our travel insurance was clear and straightforward and the person who dealt with my query on the phone was very pleasant indeed. Good salary and get bonus if you are lucky, Hard to find a team leader to help you during the call even the customer escalate. Verification can help ensure real people write reviews about real companies. Could not be happier with policy and service, Dear Clive Thorneloe,Thank you for your 5 star review. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Staysure Customer Service Representative interview questions & answers However, if you'd rather complain directly, you can use the above address to contact Staysure. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Have a fantastic holiday. Warm regards,Emma, anyone with medical conditions staysure are the people, Dear Lewis Baldacchio,Thank you for your 5 star review.We are so pleased to hear that you are happy with the service and our staff were so friendly.Thank you for choosing Staysure. We are always striving to improve and welcome our employees' feedback whether it's on forums like this or in our all-employee events, like our Townhalls. Thank you for choosing Staysure. _W.themePlugins = []; _W.recaptchaUrl = "https://www.google.com/recaptcha/api.js";