You may not use the HomeWAV Software or your user account: in violation of any federal, state, local, or international law, treaty, or regulation of any country; information related to financial transaction (credit card information or bank routing information); Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. I also emailed them at aid@inmateaid.com. 2. Collection of Personal Information People in jail have usually not been sentenced yet. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. With HomeWAV, visitors will only be billed for the minutes they use, in 1-minute increments at a rate of $.10 /minute . A. Please be aware that we are not responsible for the content or privacy practices of such other sites. UNLESS WE MUTUALLY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. A breach of any of these Acceptable Use Policies is a material breach of this EULA for which we may immediately terminate your user account and seek legal damages and equitable relief. You will need to upload a profile picture of yourself that is head-on, from the shoulders up, and without filters or edits, as well as a government-issued ID like your license, state ID, or passport. Inmate Penpal Listings. If you tell them something juicy enough, they'll call their attorneyand provide the information they heard from you. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. The two men were subsequently arrested by Homeland Security Investigations (HSI) at the Douglas Port of Entry in their attempt to smuggle the 9mm pistol into Mexico. Really bad connections 90% of the time. Disclaimer: please Note that GoLookUp is NOT affiliated with any state, local or federal government agency and is a privately operated enterprise. I've tried other companies who offer similar services but the quality of their finished products was terrible. HomeWAV will maintain the HomeWAV Software in a workmanlike manner, with necessary security safeguards. Sorry, we do not recognize that username and password combination. You will indemnify, defend, and hold harmless HomeWAV and its directors, officers, employees, representatives and agents from and against, any and all claims, losses, damages and expenses, including attorneys fees, arising from any claim brought against us arising out of or related to your use of the HomeWAV Software or any Third Party Content, your user content, your breach of any provision of this EULA, or your negligence, other act or omission, or willful misconduct in connection with your use of the HomeWAV Software. Other Notes Inmates can read and share magazines with other inmates, helping them to make friends. Safety starts with understanding how developers collect and share your data. All information is provided without warranty of any kind. Community First Credit Union - Appleton WI. The inmate may either select to initiate an immediate refund back to the credit cards used to fund the account or provide an in care of address for a check refund. The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. New Visitor Signup | HomeWAV - Web Access Visitation Limitation of Liability. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. initiate a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the functioning of the HomeWAV Software. You're also free to add, update, or change your payment information at any time. Please try again. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. By using the HomeWAV Software, you agree to the following Acceptable Use Policies. Notice to California Residents 2) Choose "Manage Funds". Denton County's previous partner charged $5.99 for a 30-minute video visit. The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. Please try again. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. Any PayNearMe deposits will be refunded in care of to the address provided by the third-party user during the account creation process. First, choosethefacility and addyourloved oneto your call roster. 23. You can transfer funds between inmates on your account. If you are an individual user, after you have completed your registration and set up your account, you may be required to fund your user account before using certain Services. Frequently Asked Questions It always worked out great and we would like to thank you for the good service. Looking for an inmate or information about a facility? Know what categories of data HomeWAV collects, if any I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. Browsing history, search history, information on a consumers interaction with a website, application, or advertisement. Civ. | Copyright 2023 Homewav | Visitors Contact Us At support@homewav.com | 0.031s | R | 40.77.167.225 | * Section 1232g, 34 C.F.R. HomeWAV: Keeping Communities Connected We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. 19. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence will not be rejected by the correctional facility. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. HomeWAV - Apps on Google Play The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. HomeWAV APK for Android Download - Apkpure Some Services offered by HomeWAV incur a charge for use. You specifically understand that the quality and speed of services rely on a number of factors beyond our control, such as the speed and operability of your and/or the Facilitys Internet connection. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. - HomeWAV End-User License Agreement They need to create an account in order to add funds to an inmate's account. Choose the amount and click on "Add Funds". Send a postcard with a selfie or picture directly to your loved one, all from your smartphone. 2. IGF: IGF funds will be refunded to credit cards less 10% of the remaining balance using a Last-in, first-out methodology. Add Funds via Phone Pay at PayNearMe Location Sandy Conklin, Number Available, Living in Scottsdale, Arizona, 47 We use cookies to ensure that we give you the best experience on our website. HomeWAV | Phelps County Sheriff's Department I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. HATE THIS APP. Subject to the applicable terms in the Facility Agreement, and a Facilitys rules, policies, and local laws, each Facilitys Authorized Administrator shall create and assign Facility Network User accounts for those Facility Network Users who are approved by Facility. The inmate may either select to initiate an immediate refund back . oh and I have an excellent phone and WiFi so it's the app. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Find a location near you using the TouchPay Locater. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, drivers license number, passport number, or other similar identifiers. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. By 7:15pm they responded back to me and had the profile removed. Can I transfer funds from one inmate to another? - HomeWAV Help How to Use The Site Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. Please try again. Refund checks usually arrive within 4-6 weeks. Sign in and add funds directly through our website. The state put a protection order on my boyfriend to protect me from him and now he is in jail for violating it as well as was I for being together. Terms of Use | HomeWAV - Web Access Visitation Inmate Account Deposits | Maricopa County Sheriff's Office When you submit sensitive information via the Website, we take reasonable measures to protect such information both online and offline. Personal information categories listed in the California Customer Records statute (Cal. . The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. The inmate may either select to initiate an immediate refund back . * Password Confirmation: Personal Information. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. How to I add funds to an inmate's account for phone calls - HomeWAV 12. IF YOU ARE A FACILITY OR A FACILITYS AUTHORIZED ADMINISTRATOR, THE FOLLOWING APPLIES TO YOU: Read the Blog Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. I'm glad I have the ability to send pics and letters. You may use the HomeWAV Software to access users at multiple Facilities, subject to each Facilitys permission policy and access to its Facility Network, as determined by each Facility. Homewav allows for a variety of ways to add funds to an inmate's account. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. Denton County Partners with HomeWAV to Offer Lowest Video Visitation Links: The Website may contain links to other sites. Reach out to us today by clicking here! She is just so human and real (you know, as opposed to reading me that "scripted" response). We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? Send magazines, photos, letters and much more. Please review the Facility Agreement. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. Can I transfer funds from one inmate to another? Meet Wire of Hope's inmate penpals online by browsing our free inmate penpal listings. Login Information. We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. To make a deposit via telephone, please call toll free 1-866-355-9593. THE MAXIMUM LIABILITY OF THE COMPANY, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF Your loved one will be able to use these funds to call those on their approved phone list. 4. are allowed. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. Facility Agreement means a separate license and distribution agreement between Facility and HomeWAV or a reseller acting on HomeWAVs behalf pursuant to which the Facility is given the right, subject to its acceptance of and compliance with this EULA, to establish a Facility Network and to assign licenses of the HomeWAV Software to Facility Network Users for use solely within the Facility Network environment. Express any concern you have about our use of your data. Check to see how much we can save you! Durazos sentence is to be followed by 36 months of supervised release. 2. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. $ ! IN NO EVENT WILL HOMEWAVS TOTAL LIABILITY EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO HOMEWAV FOR YOUR ACCESS IN THE PRIOR 12 MONTH PERIOD OR (B) U.S. $5.00. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. Arbitration and Dispute Resolution. You can choose to reject this agreement to arbitrate. Sign in to call our secure toll-free support number and use option one to add funds. IF YOU ARE AN AUTHORIZED ADMINISTRATOR ACTING ON BEHALF OF A FACILITY, WHEN YOU CREATE THE FACILITYS USER ACCOUNT, YOU ARE ACCEPTING THIS EULA ON YOUR OWN BEHALF, AND ON BEHALF OF THE FACILITY AND ALL OF THE FACILITY NETWORK USERS. Upon termination, HomeWAV will deactivate your user account. The Company collects certain information from you when you use the Website, request information about our products and services, establish an account, request information, or ask to be included in an email or other contact list. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. To ensure equity, profiles are sorted randomly. //]]> Download the Android or iOS app, sign in, and add funds with the mobile app. A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to the Website. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. Video messages i receive are zoomed in like 4x. On October 5, 2021, Kevin Durazo and co-defendant, Mario Edoardo Ramirez Chavez, 22, of Mexico, traveled to Tucson from Douglas, Arizona, for the purpose of purchasing firearms. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or . Facility means a state run correctional facility that has entered into a Facility Agreement and which is providing Facility Network Users the ability to access and use the HomeWAV Software through the Facility Network. No Warranty: THE WEBSITE, THE MATERIALS ON THE WEBSITE AND ANY SERVICE OBTAINED Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. to send, knowingly receive, upload, download, use, or re-use any material that is harmful, threatening, abusive, harassing, defamatory, libelous, invasive of any individuals privacy, is pornographic or depicts a human being engaged in actual sexual conduct, or harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; 7. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. Relationship of the Parties; No Third Party Beneficiaries. Most importantly when I needed my questions answered they were answered immediately. . Click on the Green + on the bottom of the screen and pick "Add Funds 3. You acknowledge and agree that the HomeWAV Software contains the valuable and strategic intellectual property of HomeWAV, and that HomeWAV owns all right, title and interest in the HomeWAV Software, any and all Modifications thereto, and all copyrights, trademarks, patents and trade secrets, the HomeWAV name, logo, trademark, and URL, and all other intellectual property rights associated therewith or embodied therein, whether or not registered. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. There are four ways to deposit funds to Inmate Accounts using TouchPay. I followed the step as stated in the information. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Visit your local PayNearMe location to add funds. User Content. DISCLAIMER: You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require Fair Credit and Reporting Act (FCRA) compliance. 10. K. Inferences drawn from other personal information. Durazo then purchased a 9mm pistol from another licensed firearms dealer. At select retail locations We have the right at any time and in our sole and absolute discretion to disable your access to Third Party Content. Limitation of Liability: NEITHER THE COMPANY NOR ANY OTHER INDEMNIFIED PARTY ARE OR If you already have a card saved in our system, choose that card. Your loved one will be able to use these funds to call those on their approved phone list. Homewav account holder's name. Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. This has been the best customer service I have ever recieved. Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. Terms and conditions for Facilities covering fee earnings and HomeWAVs rate schedule for authorized communications are set forth in the Facility Agreement. The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. Professional or employment-related information. You and HomeWAV each agree that any and all disputes, controversies, or claims arising out of or relating in any way to this EULA or the Privacy Policy incorporated herein, or your use of, or access to, the HomeWAV Software shall be resolved exclusively through final and binding arbitration rather than in court. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on the Website. When you are finished, sign your name to agree that you have read & viewed If any provision of this EULA is held to be illegal or unenforceable, it shall be deemed amended to conform to applicable laws or regulations, or, if it cannot be so amended without materially altering the intention of the parties, it shall be stricken and the remainder of this EULA shall continue in full force and effect. It all starts by adding funds to a loved ones HomeWAV account. to engage in any other conduct that restricts or inhibits any other users use or enjoyment of the HomeWAV Software, or which, as determined by us, may harm HomeWAV, a Facility, or third parties, or expose them to liability; or Term and Termination. 13. IF THIS EULA IS UPDATED, YOU WILL BE NOTIFIED ON YOUR NEXT LOGIN SESSION.