If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Air NZ Booking Assistance: 0800 737 000. You can also complete a MEDA form, or find out more about flying with a medical condition. Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. -ms-box-orient: horizontal;
Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. You can use a credit card or debit card for this. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Can you inherit frequent flier miles? | Stuff.co.nz Online booking help. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. Download the Grabaseat mobile app through. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. Domestic. More about membership tiers. }
Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. The same applies if you are a Koru member. Tel: 1800 803 298. Plus, fast track to Star Alliance Gold status4 when you spend $4,000 or more on eligible purchases2 on your card in the first 90 days from the HSBC Star Alliance Credit Card account opening date. Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. For members living in Australia, one Australian Airpoints Dollar is equivalent to one Australian Dollar for redemption. There is a NZD $5 fee for topping up your balance. Monday to Friday (excluding public holidays) NZDT 8am - 6pm. The same applies if you are a Koru member. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. Visit airnewzealand.co.nz/koru for details. See the applicable Credit Card Conditions of Use for full details. You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Update: Some offers mentioned below are no longer available. If you need other help with your booking, please visit our general help page. sign up to receive grabaseat email alerts. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. .content.header-bottom .usp-content.slick-initialized {
Calling from overseas: +64 (0)9 357 3000. How does AirNewZealand manage personal information? }
Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Inflight wellbeing. To change your account details, please see the FAQ below. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. It's easy to change your personal information. If you think you're missing AirpointsDollars or Status Points you've earned, you can claim for them, up to six months later. If you want to add a bag to your booking, you can do so here. Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. It could still be a phishing or malware site, so still take care. How do I update my name, account details and date of birth within my Airpoints account or Koru membership? Do keep your account and contact details up to date. If you are not able to access your account, please get in touch with our Contact Centre. Just ask "What is my credit balance?" Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Status Points add up to make you eligible for Silver, Gold or Elite tier status. How are prices calculated in the low fare finder? What should I do? No, we will only send you grabaseat emails. You will need your booking reference and the last name on the booking. To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. To reset your password, submit your username or your email address below. Request Login/Password Reset - Air New Zealand Airport Transfers Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. Username Cancel Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. Terms and Conditions Rewards programme points will be awarded on eligible rentals. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. border-bottom: 1px solid #e5e5e5;
1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. Please log in to your Airpoints account, and click the "Claim missing Airpoints" tab. Cyber Security at Air New Zealand | Air New Zealand Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS To reset your, , enter your username and email address and click Send. E2E development and execution of direct marketing strategies . Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. Please report it to us. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Tel: 1800 00 55 63. You can click on the button to see a calendar with the exact days when the next best prices is available. Pro-tip: sign in to the website first, for the best Oscar experience. Offers available to new , approved HSBC credit cardholders. kiwi bank login - Loginkk.com Airpoints Dollars can be used to pay taxes and fees on flights within New Zealand Discounted companion tickets can be purchased with Airpoints Dollars in concert with revenue tickets Sharepoints accounts are available, combining point balances of up to four members Any seat on any flight can be booked with Airpoints Dollars One-way awards available sales presentation can be a very "hard. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. Benefits include lounge access, priority check-in and extra baggage allowance. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. Your flight was no more than 30 days before you joined Airpoints if you've joined recently. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. Can I exchange my AirpointsDollars for cash? Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. This varies and can be quite random. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. . Some emails may contain website links that are not safe to open. How can I update my personal information and contact details for Airpoints? Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. You can use a credit card or debit card for this. $95 spent up to (and including) $15,000 = 1 Airpoints Dollar. How do I complete the email and mobile verification process? As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? Can I transfer my AirpointsDollars to another member's account? 2. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. . A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. The American Express Gold Rewards Card No. Air New Zealand Airpoints Frequent Flyer Program | Finder }
Can I use AirNewZealand credit at the Airpoints Store? With four different Airpoints credit cards, there is a card to suit you. As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. 5. *Lending criteria, terms, fees and conditions apply. Dec 2019 - Aug 20209 months. Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. Anyone can join and membership is free. display: -ms-flexbox;
You must provide an email address to register for an online Airpoints account. .mobile-hide {
Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. . How do Status Points work? And if you do manage to grab one of our awesome deals we'll hold your seats* until you complete the booking. Westpac Airpoints Credit Cards| Air New Zealand Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Please note: Online Services is not currently available for residents of Continential Europe. Is the email and mobile verification process mandatory? Once your password is compromised on one site it could be used on others. Over 2,700 flights are booked daily with the help of Airpoints. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. About Airpoints - Airpoints Programme | Air New Zealand Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Air New Zealand Help & Customer Support | Get Help You can register for email alerts, bringing our best deals to your inbox each morning. Are grabaseat deals only available online? There is a chance that the fare will no longer be available when you click through to the next page so if you can't see it on the specific dates you are searching for, you should try expanding your search to dates either side. Air New Zealand Airpoints | Budget Car Rental }
$70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. There are many ways to earn AirpointsDollars - to find out more,click here. The team are available 0900 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as possible.