**) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, Husband tried the special, cottage pie, cleared the plate! Seasonal items available, including a huge range of LED scenes/vehicles. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. Performance & security by Cloudflare. Fish and chips were over cooked fish was near on black and chips pale Tools located, plants chosen. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. But then I got to the peas, these weren't even Luke warm, they were stone cold. Review tags are currently only available for English language reviews. It was only just gone 3pm and they're open until at least 5pm. Planters At Bretby. Lovely garden centre in general with a gift shop worthy of a visit. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. Bretby Lane, Burton upon Trent DE15 0QS, England. please bretby have it all year round. more. cafe/restaurant was fairly busy. just look out for our black pop up gazebo. New menus, again, because there has been another price increase. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Get quick answers from Planters At Bretby staff and past visitors. It started wth having to queue to find out where our booked table was. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? called in as we were staying locally (knights lodges) at lunch time. with wet runny prawn sauce! If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Search for local Garden Centres near you and submit reviews. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. New menus, again, because there has been another price increase. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. I love black pudding - half a piece on the plate. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. White bun was dry and crumbly which spoilt the burger. First to Review. Such a shame as we come regularly for Sunday lunch which is always good. Thank you for taking the time to review our Garden Centre Restaurant. Tripadvisor performs checks on reviews. - and it's a third of the price of Heinz, Consumer group Which? Planters At Bretby Garden Centre opening times - FindOpen But then I got to the peas, these weren't even Luke warm, they were stone cold. The owner of this site is using Wordfence to manage access to their site. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. The garden centres open in Derbyshire and their opening hours We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Cloudflare Ray ID: 7a2ae2586e8e780d Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. This means that we may include adverts from us and third parties based on our knowledge of you. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Service Wonderful but no Brioche Bun for Burger. 8.29.128.254 Ordered food. Tel: 01283 . Improve this listing. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Service was wonderful. Planters at Bretby - Bretby - Burton-on-Trent, Staffordshire - Foursquare Search for Garden Centres and other retailers near you, and submit a review on Yell.com. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Afternoon tea - Planters At Bretby, Burton upon Trent Traveller Reviews Then we were asked what we had ordered, so obviously it wasn't already being prepared. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? We always enjoy our visit here, products available and reasonably priced. It was only just gone 3pm and they're open until at least 5pm. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! . Open now Closes at 18:00 5.0 (1 Rating) Write a review . Sadly we wont be returning for lunch again, when you pay this much I expect quality. We paid for our food at 13:19 and it finally came to the table at 14:10. Won't be revisiting. More information can be found on Planters at Bretby's website . Finally someone came and asked whether we had been served we said no but then she had to retake our order. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. If you think you have been blocked in error, contact the owner of this site for assistance. Then we were asked what we had ordered, so obviously it wasn't already being prepared. I initially sent the following through to their Facebook page and got a 'give us a ring' response. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Vegetables available limited - just got carrots with Cottage pie. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! Download the app Get a free listing Advertise 0800 777 449. keywords location . Called in on way back home and decided to have lunch. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. By now you are in the garden centre and . When we first asked for an update, we were told that they were busy and there was a bit of a delay. Decaffeinated tea was easily available, at no extra cost. I am not a great ice skater, having only been a handful of times in my life. Can a gluten free person get a good meal at this restaurant? the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. We shall visit again soon x. The garden centre's annual real Ice Rink will open on Saturday, October 22. Didnot taste as expected. E-mail. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. The tomato although looked cooked was completely raw. Nice gift shop too. Show open only . All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Wet & Brown Lettice leaf's. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. 10:00 AM-4:30 PM . When. The salad was sadly very disappointing! Christmas at Planters at Bretby Garden Centre (2019) (Burton-upon-Trent The Bretby garden centre will be offering a wide range of Christmas fare and decorations. No one at any time during our meal did anyone come to the table to check that everything was okay. To be fair, we were offered free drinks or a cake as compensation. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Your IP: Tripadvisor performs checks on reviews. more. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. The name means "dwelling place of Britons". Bretby Garden Centre. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. We're back at Planters at - The Open Air Country Fair | Facebook Plates taken away but nothing more happened. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. Called here spent around 30 on plants and impulse buy gifts. not taste as expected. Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! I will pass your comments on to the team. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. Opens in 22 h 22 min. told Well we are busy. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Soup luke warm sent it back came back with skin on where had been reheated to much Yell.com Yell Business. View this post on Instagram Instagram The garden centre features a Christmas lighting area. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. This is a nice garden centre let down by poor service in the restaurant / coffee shop. This means that we may include adverts from us and third parties based on our knowledge of you. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. I could not finish the breakfast and felt quite sickly afterwards from the grease. 2/2/2010. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Staunton Harold Nurseries and Garden Centre. queues to order were VERY slow moving. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! All seemed cheap food, with little thought to the preparation. tad expensive but you know how much it is before booking and going. Called in on way back home and decided to have lunch. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. open in a new window open in a new window open in a new window open in a new window open in a new window . The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. Thank you. The Garden centre is first class, well stocked and clearly laid out with good parking. Easter chicks in the pet section were adorable. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Thank you.Decaffeinated tea was easily available, at no extra cost. Or by navigating to the user icon in the top right. Playing bird song or something in keeping with the surroundings would be more agreeable. Easter chicks in the pet section were adorable. What Types of Materials are Ideal for a Greenhouse. Great prices with both too.Then for a cup of tea. The latte was one of the best I have had for some time. Opening times for Plant Nurseries & Garden Centres in Bretby . Closes in 4 h 52 min. Interior Plants. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Crockery all in good order; tea pits poured well. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Staunton Harold. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' 148.251.124.245 Mince pies had hurriedly been put out, with a very good price reduction on those. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. Ice skating was being thoroughly enjoyed by family groups. Anyone on or off Facebook. Budding skaters can get onto the ice until January 7. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Note: your question will be posted publicly on the Questions & Answers page. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. The action you just performed triggered the security solution. 219 Reviews. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. The population of the civil parish as of the 2011 census was 893. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Popped in a few times for a cuppa and slice of cake, also good. first asked for an update, we were told that they were busy and there was a bit of a delay. Click to reveal The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Off I go again to get more cutlery. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Dont go unless you want to be ages waiting for food. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Planters at Tamworth & Bretby | Planters Garden Centres