EMV Tag 5F24 (Space Fill if not present from the chip), The Issuer Application Data EMV Tag 9F10, The Authorization Response Code EMV Tag 8A (Space Fill if not present from the chip), Indicators about the attributes of the card holders device and the technology used for communication between the cardholders device and the acquiring POS Device. The site you requested may not be relevant in your area. Submitted in whole dollars. Recurring transactions have a defined billing cycle and are in effect as long as the contract between the merchant and the cardholder is in good standing. We will help you to understand the latest payment trends and overcome regulatory challenges so you can stay ahead. A value from 001 to 998. The auto rental number as entered by the property. You can accept any UK or International card displaying a VISA, Mastercard or Maestro logo. Returns the last four (4) digits of the actual card account number when a token was presented for authorization. A higher number indicates higher risk. Expiration Date is optional for Debit and EBT. Two Implied decimals. This value should contain the record number of the transaction to void in the open batch. The use of the dynamic DBA (dDBA) field is restricted by Elavon and requires prior approval to participate in the program. Indicates the total amount of TIPs included in the batch. One of the elements of the public key used to confirm the size of the public key in the cryptography process. P - Pre-Authorization / Estimated Amount (amount may change between auth and settlement). R - Regular Download - Indicates that a new application is ready for the terminal but download is not immediately required. To find out more, and for information on how to opt out, please see our Cookie Policy. For Terminal-Based authorization response messages, the batch number will be zero (0). Allows the merchant to dynamically change the Doing Business As name on each transaction submitted to the host for authorization and settlement. Required for both Gift Card and Loyalty reversal transactions. Select Sale > Enter amount > Confirm amount > Input Full card number > Enter > Input Expiry date MMYY > Enter > " Is the customer present?" EMV Tag 9C (Space Fill if not present from the chip), Indicates the capabilities of the card to support specific functions within the application. Identifies whether points need to be accrued for the current loyalty transaction. Elavon's size gives it several advantages, including the ability to process all transactions in-house and provide a full range of quality proprietary products and services. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Your request will be handled as soon as possible. Identifies the total number of all Gift Card Activation transactions in the batch. Returned in the authorization response messages and is used to indicate the association name for the transaction, for example: Visa, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, EBT, etc. Please revert to connection errors for a solution and if the issue persists, please call the Customer Support team on 01908 354 500. The date the customer returned the rental vehicle. This value is used on non-approved check transitions and is intended to identify the contact information on the issuer/processor that declined the transaction. For non-Visa Cards, the value of Present should be used when CVC2 or CID data is present, or Bypassed when not present. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The use of the Dynamic Tax ID field is restricted by Elavon and requires prior approval to participate in the program. Home >. Assigned by the Elavon host and will be returned in the authorization and batch response messages. Lower case characters are translated to upper case. E - Off-Line Approval. There is also an additional payment gateway for hotels and restaurants specifically called "Fusebox.". Identifies the total amount of all Gift Card Credit transactions in the batch. There are a few things you can try yourself to power up the card machine again. space - Not an mPOS device (default value). Format: HHMMSS. This is the key that is used during the Message Authentication Code process (MACing) in the terminal to generate the MAC Value for each debit request. This is only returned in the Brazilian region. How do I complete my End of Day Banking settlement (also known as batching)? Unsolved problems for rbout balance settlement failed question. This value should contain the record number returned in the last response message to Elavon. Identifies the date of the last change to the EMV Key table at the host. The parsed Checking Account Number as returned in the authorization response message. *Amounts (4V & 4T) are not included in the total Healthcare Amount field (4S). By navigating around this site you consent to cookies being stored on your machine. This field indicates the key factors that influenced Reason Code fraud score. This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. If the transaction passes all criteria it will be accepted. The processing code from the transaction. This value indicates the degree of risk associated with the transaction. EMV Tag 9F6E (Space Fill if not present from the chip), Available for the Issuers discretionary use. The charges that were incurred after the rental or check out has taken place. This value is used to indicate the type of POS device used at the point of authorization. Submits the total count of all Credit Card Return transactions. Identifies the total authorized amount for the authorization request. The total number of clearing records, if known, else Zero Fill. 1 - Off-the-shelf mobile device (phone, tablet, etc). Each line of data in this string is delimited by the / character. The encrypted PIN Block is returned from the PIN Pad Device. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Card Account Number (Numeric Value Only). The unique IVU Loto processor identifier assigned for Elavon. This is used for non-authorized transactions, such as Credit Card Returns. Identifies the total number of all Gift Card Credit transactions in the batch. Call us at 1-800-725-1243 or provide your contact info to speak to an expert today. Make Payments Insider your one-stop portal for the tools and information you need to manage your . Indicates the date and time until which the Foreign Exchange Rates are valid. Your money quickly Get funds for the payments your business accepts on the same day1, or early next morning. What do I do if my terminal displays an INVALID PROFILE error? Deprecated. This retain and return field is used by Elavon to return data elements in the original authorization response message for use on subsequent transactions, such as Incrementals, Voids or Reversals. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. Service: 0345 . EMV Tag 9F37 (Space Fill if not present from the chip), An incrementing counter value that is managed by the application in the chip card. For Credit and Debit cards: this value indicates the remaining Loyalty points on the account. For example, if the consumer is making payment 1 of 12, then this value should be set to 1. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. This means RECENT BATCH OUT OF BALANCE and is caused by your acquirer seeing something different to what the terminal is trying to send through. The company offers the following products and services catering to any size business in most sectors: Card machines Online payment gateway (Opayo) This field contains the 16 character response display message. Contains the monthly interest amount for the installment payment. A check value that is calculated on the concatenation of all parts of the public key. This value contains the address verification response code returned in response message as a result of an AVS Request. Please call Elavon Merchant Services Authorisation line on 0345 850 0197 if you wish to check the transaction. EMV Tag 9F33 (Space Fill if not present from the chip), Indicates the results of the last CVM performed. This field is returned in the authorization response message to identify the type of terminal download that is being requested. Place the white connecter back into the terminal making sure it fits securely. N - Credentials are not being stored or recalled from file (default value). Indicates the method used to obtain / verify the cardholders identity. Facilitates transaction routing to Elavon. Unfortunately, this is an irreversible error, please get in touch with us ASAP as we will need to replace your terminal. Merchant not set up for settlement processing on Elavon. EMV Tag 9F1A (Space Fill if not present from the chip), Contains indicators about the attributes of the card holders device and the technology used for communication between the cardholders device and the acquiring POS Device. This value is returned by the debit gateway for a Canadian debit authorization attempt. Indicates the type of 3D Secure protocol used. Identifies the total number of all Loyalty Return transactions in the batch. Identifies the sequence number for the transaction. Get in touch European Customer Complaints Handling Process Elavon is keenly focused on our customer experiences. These values are case sensitive and must be capitalized. However, pricing is not disclosed on either of those services. Transaction scenarios Authorization This is the purchase or sales transaction made by the customer at the point of sale. Note that due to technological limitations, if you visit our website from a different computer or device, or clear cookies on your browser that store your preferences, you will need to return to this screen to opt-out and/or rebroadcast the signal. Public Key Index. When a transaction is successful, an Authorisation code and approval receipt will be generated. Returned by the Chip (ICC) in response to a Generate AC command. Used on Bridgestone/Firestone Instant Credit message to identify the ZIP code of the applicant. The following table describes the values that are used in the MAC calculation by message type. Merchant services that are innovative, secure, global and customer centric. Identifies the account entry capabilities on the POS device originating the transaction. Indicates the current payment number for an installment transaction. This is a retain and return value for terminal- based settlement messages. The use of the Dynamic Email Address field is restricted by Elavon and requires prior approval to participate in the program. Identifies the insurance amount for the transaction, if applicable. Submits the total amount of all voided transactions in the batch. Indicates the applicants current monthly rent or mortgage amount expressed in a whole dollar amount. File your complaints on every website you can. What do I do if a REFERRAL message is displayed? A unique value assigned by the POS to identify the gift card transaction. The site you requested may not be relevant in your area. This includes Voucher Clear Return transactions. Your experience can help others make better choices. Our payments experts can help you choose the one that is right for you. A custom message printed on Gift / Loyalty card transactions. Returns a value that indicates the confidence level of the token to PAN mapping (Space Fill, if not present). For example, an Australian dollar amount of $12.345111 would round to $12.35 since the precision indicator for Australian Dollar is two (2). Format: MMDDYY, This field is returned in the authorization response message to identify the time that the terminal download is being requested. Key Serial Number. Identifies if the data in the Account Data field contains an Association-defined token replacement value instead of the original account data. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The device is compatible with an Elavon mobile card swipe that connects securely through the Audio Jack on the device. The anticipated number of days for the room / folio or the number of days remaining in the stay for the folio (days remaining) for incremental transactions. Download datasheet Desk/3500. The Application PAN Sequence Number (CSN) EMV Tag 5F34 (Space Fill if not present from the chip), The Application Expiration Date. Format: MMDDYYYY. This value should be retained and returned unaltered in Terminal-Based settlement messages. If your card machine is already contactless enabled, you will get an option to take a contactless payment during the sale providing the value is within the contactless limit of 30. The decimal is. 9 - No Authorization Source Code. The date that the consumers goods were shipped. We use technologies, such as cookies, that gather information on our website. Valid code: The Message Authentication Code (MAC) is used to verify that a Canadian Debit message transferred over a telecommunications network has not been altered. Device Serial Number of the encrypting device. This includes Voucher Clear Purchase transactions. Generated by the Directory Server during the authentication transaction and passed back to the merchant with the authentication results. EMV Tag 9F0B, This value is used to submit the total amount of. Indicates that the POS device is Dynamic Currency Conversion (DCC) capable and the current transaction is eligible for conversion. Indicates the method used to capture the cardholders information for an eCommerce or internet transaction. 1, Receive a $500 statement credit when you open a new payment processing account and activate by March 31, 2022. Elavon uses a quote-based pricing structure. The name of the customer who rented the vehicle. Please note that the third party site may have privacy and information security policies that differ from those of Elavon. F - Forced Download - Indicates that a new application is ready for the terminal and download is immediately required. If a Security Code (PIN) value has been assigned to the account, it is required to be included in the authorization request to the gift card/loyalty provider. Token data (Token Data). A computer failure or job cancellation. Elavon is an international payment processor with services offered in more than 30 countries. Identifies the means in which the transaction was processed between the cardholder and the merchant for a SecureCode authentication transaction. Item and Dollar totals do not match the settlement trailer record totals. This value is required to submit the post-authorization completion transaction message. This value is the Transaction Date for direct marketing and ecommerce transactions. Identifies the total amount of all Loyalty Redemption transactions in the batch. The use of the Dynamic Sub-Merchant ID field is restricted by Elavon and requires prior approval to participate in the program. Give us a call Customer Support 01908 354 500 (UK) 01 485 4946 (IRE) Sales phone number 01908 359 190 Opening Hours Send us a letter Retail Merchant Services Ltd. The Format Code field is used to denote different parsing structure for this field, if necessary. Identifies the value as a regulated or non-regulated token. An out of balance condition was detected that uploading of tip data will correct. For more than 30 years, Elavon has been a leader in payment processing, leveraging the world's best technologies for our partners from large worldwide enterprises, to small businesses. Amounts are rounded up when a five (5) or greater is present after the precision value and are rounded down when a four (4) or less is present. Indicates that a special interchange rate was used in the processing of this transaction. Format is MMDDYY. Indicates the type of cryptogram and the actions to be performed by the terminal. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. 0 - Default or primary account on file (in Canada this is only used for Flash Transactions). CA Public Key Index, Identifies the hash algorithm used to produce the hash results in the digital signature scheme. What do I do if I get an RB OUT OF BALANCE error? Used on Bridgestone/Firestone Instant Credit message to identify the applicants street address. Allows the sub-merchants tax ID to be dynamically changed on each transaction submitted to the host for authorization. Facilitates transaction routing on Elavon. This value is used to identify the enrollment status for the current loyalty transaction. Indicates the Debit Network that the transaction was routed through for authorization. Identifies the type of EMV Key that is being sent. It is an affiliate of U.S. Bank and is considered a top-five global payments provider with more than. See the. (5), 2 - Non-Authenticated Security Transaction from a 3-D Secure capable merchant, and merchant attempted to authorize using 3-D Secure. Identifies the total amount of all Gift Card Reload transactions in the batch. Indicates if the POS is capable of performing partial authorizations. Allows the merchants email address to be dynamically changed on each transaction submitted to the host for authorization and settlement. Allows the merchants city location to be dynamically changed on each transaction submitted to the host for authorization. EMV Tag 9F36 (Space Fill if not present from the chip), Indicates the status of the different functions as seen from the terminal. What do I do if my terminal fails to batch? Submits the amount of all optical/vision expenses contained within this purchase. It is a 10 byte composite field that is transmitted as 20 alphanumeric characters. Submits the amount of all prescription expenses contained within this purchase. The Folio or Room number as entered by the property. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Numeric values only. Manually entered card data (Account Number). The decimal is implied: $1 is sent as 100 and 1 is sent as 1. 8. Indicates the type of transaction that is being submitted for settlement. This value is used to indicate the capability of the terminal to capture a PIN. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. 0 - No Association Token used (default value). Card type not allowed for settlement for the Merchant ID for record 9999. For Off-Line transactions, this is a one character field in the table below contains the Authorization Source code. Format: DDMMYY. Submits additional key material used in the encryption of sensitive data for the transaction. 1 - Capture Transaction in Shadow File (EDC). Submits the total amount of all Credit Card Sale and Force transactions. Identifies the device type used for this transaction. Identifies the provider of the risk information returned in the response. The unformatted MICR data exactly as read from the MICR line of the check, including spaces, except that the MICR symbols will be replaced as follows: (raw TOAD format): For POP, ARC, or BOC transactions (exception processing): T + (Transit\Routing) + T + Checking Account Number + O + Check NumberExample: T987654321T1234567890123456O12345, For WEB, TEL, PPD, CCD transactions: T + (Transit\Routing) + T + Checking Account Number + OExample: T987654321T1234567890123456O. Identifies the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program. Allows the merchants street address to be dynamically changed on each transaction submitted to the host for authorization and settlement. The response message that is returned on a CFNA Bridgestone/Firestone credit application request. Protect customers card data, your business reputation and your bottom line with multi-layered fraud and cyber-crime security measures. Returns the name of the entity that provided the currency exchange rate. Allows the Payment Facilitator to dynamically send the authorization type for the sub-merchant that is submitting the transaction. Identifies the number of incremental authorizations that have been submitted with this transaction. Identifies when a cardholders credentials are being stored for the first time. the balance shafts may be out of balance. Monday to Thursday: 8:00am - 8:00pm |Friday: 9:00am - 5:30pm |Saturday:10:00am - 2:00pm. For Credit and Debit cards: this value indicates the remaining balance for a pre-paid account. The Member name associated with the gift or loyalty card transaction, if available. This field contains the approval code for the transaction. The applicants CFNA Bridgestone / Firestone account number returned from the instant credit application request. C - This value is used to identify when a consumers account credentials are being stored by the merchant for the first time. The Desk/3000 series offers a seamless payment experience. Today, we are launching our 2021 LinkedIn Top Companies list, our fifth-annual ranking of the 50 best workplaces to grow your career. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. The System Trace Audit Number from the transaction, if available. Minimize. Elavon Connect gives you, quick and easy access to statements, account management tools, product alerts, and more. For example, 3.25% is sent as 0325. Returned by the 3-D Secure authentication system for Visa (Verified by VISA), MasterCard (SecureCode), American Express (SafeKey) or Discover (ProtectBuy) programs. With an already thriving online business, Caravan Stuff 4 U looked to Elavon, Opayo and our partnership with software experts Kudos to take it to the next level. Y - Perform partial reversal for the Multi-Clearing Partial Reversal Amount. How do I turn off automatic end of day reports being printed? Indicates if the check was authorized by a participating member bank or a third party check processor. (Verifone VX510, VX520, VX810 & VX820), What do I do if my terminal is failing to connect? This is used when the approval code is manually entered, such as on a Referral or Force Transaction. Please contact Customer Support on 01908 354 500. Access your Elavon account anytime, anywhere. Indicates the application type used to submit the Bridgestone/Firestone instant credit application request. See. The parsed checking Transit / Routing number as returned in the authorization response message. The Gift Card/Loyalty Security Code (PIN) value. See table below for valid values. This value is only used for VAN transactions in the Brazilian region. This response message is used by the POS Device to aid in diagnosing the batch capture status and/or problems and must be displayed and/or printed. This can be used to assist in the decision to continue with the transaction. For Credit and Debit cards: this value indicates the remaining Gift Card Balance on the account. The time which the transaction was authorized. Card type not recognized for record 9999. The issuer is responsible for ensuring its use of the field complies with all applicable laws and its own privacy policy. If you haven't already signed up with us, you can learn more now or register here for free! Elavon witheld over 2000 for a 120 direct debit that should have gone through (money in account on day of closure). This will cause a line item to be added to the original folio with the appropriate card type and a description of "Batch Settlement Failure". 1 0.30p per funding event and same day batch before 3pm. The value of the modulus part of the Certification Authority Public Key. Y - Issue points for this promotional code, N - Do not issue points for this promotional code, AA - ACCOUNT APPROVED (Account number and credit limit are returned), AA - EXISTING ACCOUNT (Applicant has an existing BSFS account,the existing account number is returned in the account number field), ND - CANNOT APPROVE (CFNA cannot approve application), NR - WILL INVESTIGATE (CFNA will review and approve/deny, then call location), NR - ERR.CFNA WILL CL (CFNA system error when processing the application), NR - CL 800-527-6770 (Call CFNA for further information), 0 - No There an no more remaining keys for download, 1 - Yes There are more keys are available for download, 1 - Allow authorizations but do not capture in Settlement file, 2 - Allow authorizations and capture in settlement file for processing, S - Issuer indicates that CVV2 data should be present on the card, but the merchant has indicated that the CVV2 data is not present on the card (Visa Only), U - Issuer not certified or registered to process card verification, F - Durbin Qualified (Additional Fraud Review), Digits 1-2 - This field is the EMV Issuer Script Identifier returned in the response message 71 = EMV Tag 71. Strike the green ENTER switch on RETURN and select whether it's a credit report or DEBIT. 1. This value is the original Issuer response as returned during the authorization attempt. (Verifone VX670, VX680 & VX675). The Card Account Number (PAN) field is a numeric-only value. Be the first to answer Aug 05, 2011 Office Equipment & Supplies. Elavon End of Day - ArtsMan - A balance payment transaction combined with a payment card (debit or credit) accepts a maximum of two PPCs at a time. Your experience can help others make better choices. In another example containing an Australian dollar amount of $12.3445 would round to $12.34 since the value after the Precision Indicator for the above rate is four (4). See the. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. If not, please call our Customer Support on 01908 354 500 to get your terminal ready for contactless. How do I set my card terminal to Auto Network Selection? EMV Tag 82 (Space Fill if not present from the chip), Indicates the card data input, CVM, and security capabilities of the terminal. The value returned by the PIN Pad device, which was used to encrypt the cardholders Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method. Identifies the total amount of all Loyalty Add Point transactions in the batch. The applicants last name on the Bridgestone/Firestone instant credit application request. EMV Tag 84, Indicates the extended cardholders Name for the transaction pulled from EMV Tag 9F0B. ($1 is sent as 100 and 1 is sent as 1), Security violation MAC value is incorrect, Message encryption key synchronization error, Financial institution or intermediate network facility cannot be found for routing, Response not listed above has been received, Mobile Network Operator (MNO) controlled removable secure element (SIM or UICC) personalized for use with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element controlled by the MNO, for example, code division multiple access (CDMA), Removable secure element not controlled by the MNO, for example, memory card personalized for used with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element not controlled by the MNO, MNO controlled removable secure element (SIM or UICC) personalized for use with a tablet or e-book, Tablet or e-book with a fixed (non-removable) secure element controlled by the MNO, Removable secure element not controlled by the MNO, for example, memory card personalized for use with a tablet or e-book, Tablet or e-book with fixed (non-removable) secure element not controlled by the MNO.
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