Wonderful. We all have bed bug bites all over us and they are very uncomfortable! A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Buffett had a little bit of everything., The room was very nice, clean and in great condition. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. The check-in was fast and easy. Yeah right! "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. But the complaints stop there. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. Mountain View was decent but not sure its worth the up charge. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. I really didn't know about bed bugs at the time. A 24-hour reception greets guests of The Academy Hotel. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. A business center with fax and photocopying services is available. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Prices for cribs and extra beds aren't included in the total price. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs )Icon Color & Report Disclaimer, File a new bed bug report at this location. - Terms of use - Privacy - Disclaimer. Ideally, we'd publish every review we get, positive and negative. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Just really not clean. I loved it! (Click on the Red Icon to view detailed bed bug reports.) Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Grill/BBQ, Open for: With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. more. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The Academy Hotel 8110 N. Academy Blvd. "We've done $2.5 Million homes. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Yeah right! I really didn't know about bed bugs at the time. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly If the staff was better, the hotel would be an excellent place to stay. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. The following reports are from third party sources. The indoor pool was great, the bed's were comfortable. Each review score is between 1 and 10. Give Light and the People Will Find Their Own Way. I never swim with my kids because I hate cold water and was able to swim with them for hours. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Pet-friendly rooms are also available. Great place to stay, great location and awesome breakfast!! Rooms were clean & staff at desk was very polite & professional. Room 238 had bedbugs. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. All rights reserved. Reserved 2 rooms, 1 king & 2 queens. (Click on the Red Icon to view detailed bed bug reports. Made beds, replaced towels and amenities. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. The following reports are from third party sources. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Weird. We went back to the area for spring break and decided to stay there again because of the location and price. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Room was a nice surprise- nice size, comfortable beds and chair. Staff was amazingly friendly. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Youll never stay anywhere like for the price. The breakfast was excellent and free but the staff during breakfast was totally rude. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. Lamp didnt have lightbulb. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Kids will love the heated pool. Select dates to see this property's availability and prices, Food: We stayed at this hotel last summer, June 2010, and left with some bites on us all. Amazingly clean. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. All cribs and extra beds are subject to availability. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. All staff members were amazing! Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Dinner, Very condescending when protocol had changed since last time we stayed. The Hotel has a regular pest control program in place. But this would have been bearable had the staff not been downright snotty and rude. There were a lot of families with small children so that made for a very noisy hotel. Sincerely, John Wilkins/Owner. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. The Academy Hotel Colorado Springs - Orbitz Check around the edges of the box springs. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor Bedbug infestations | Department of Public Health & Environment The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews It is my hope that you see fit to give us a second chance to win your valuable business back. Seafood, easy access to the freeway. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". If the staff was better, the hotel would be an excellent place to stay. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Steakhouse, Breakfast was okay, but servers were nice. "Before I even bring my bags into an into a hotel room at all. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado The facility was a great experience for the modest price., They have a wonderful breakfast bar. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Our bed was horrible. Nice spacius and clean We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Building itself is beautiful. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Pizza, Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Colorado Springs ranks No. 42 for bed bugs Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Breakfast buffet daily. Yeah right! Lift up each headboard an lay it on the bed. This hotel was highly-rated for its very comfy beds. Beautiful property! Contributions should be travel related. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. It is my hope that you see fit to give us a second chance to win your valuable business back. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Use cautionwhen using pesticides and always follow label directions. Is there a laundry facility in the hotel? Booking.com does not accept responsibility or liability for any reviews or responses. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Couples in particular like the location they rated it 9.0 for a two-person trip. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). We checked into the hotel and the person at the counter was very friendly and personable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All of which have experienced no problems. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Taxes and fees that are shown are estimates only. It is served in the restaurant. Friendly and informative front staff. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. 2015 The Academy Hotel, Inc. All rights reserved. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The worst bed we have every had. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. A chef was available to make made to order eggs/omelets! Rooms hallways ,pool area, dinning area. They also have very strict protocol on handling complaints such as this. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. So what can you do to guard against bringing these bugs home with you the next time you travel? The restaurant on site did not have very many options but what we did get was really good. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. From complimentary high-speed internet to plush beds, this hotel has it all. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Landlord And Tenant Duties Regarding Bed Bugs - Colorado We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Colorado State University Extension Want a great night's sleep? "One call per month and I was pretty happy. There's nothing I didn't like. The place was super clean. Was not really expecting housekeeping but they did come during our 3 day stay. But the complaints stop there. There was a line for waffles in the morning only to find out one of the waffle makers had died. Its the best place we have ever stayed. The Garden of the Gods is 7.5 mi away. Great breakfast, great staff , overall a great experience. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel A chef was available to make made to order eggs/omelets! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Do you have a room with a view available? Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. New Berlin WI Bed bug Hotel and Apartment Reports Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. This material may not be published, broadcast, rewritten, or redistributed. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. 78 out of 2735 reviews" ". Bedbugs thriving in Colorado, find them before they find you - KOAA They also have very strict protocol on handling complaints such as this. Excellent breakfast. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Booking not found double-check your booking number and PIN then try again. The hotel is clean, the pool is great, and all the little extras make it a great place for families. I was not told that the rooms all along the hallway we being renovated. Bed Bug - Review of The Academy Hotel Colorado Springs Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. I then contacted the BBB. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Food was outstanding! )Icon Color & Report Disclaimer, File a new bed bug report at this location. That's how we know our reviews come from real guests who have stayed at the property. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. The only way to leave a review is to first make a booking. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Management doesn't seem to care much. The pool looked nice but didnt get a chance to enjoy it. Overall the hotel was very nice as was the experience. We all have bed bug bites all over us and they are very uncomfortable! This hotel exceeded our expectations. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. We all have bed bug bites all over us and they are very uncomfortable! The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Review tags are currently only available for English language reviews. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. We enjoyed the warm indoor pool and the breakfast options. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos
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